Mr. Curtis Coward and I founded the JC Rockets around 1993 and during those years we have purchased many sets of kit for our teams. We have experienced good service and we have experience bad service but never before have we experienced as great service as with ProBall. I started the search this year outside of our area in Canada, as I was tired of the same old product and the same old service, I was looking for something special. I could not find what I wanted as far as quality and design and we were told to expect at least a 6-week turn-around for delivery. I decided to look on the Internet for alternatives, not really expecting to find any. I happened on Proball's site and liked what I saw but at the same time expected there to be a catch somewhere. I decided to ask anyway and when I got an immediate reply I was caught off guard.

All through the purchase process I continued to be caught by the unexpected. ProBall always exceeded expectations and promises!! You also babysat me as I got over my misgivings about dealing with a company halfway around the world. The staff had the knowledge and the empowerment to give me accurate and timely information and assistance. Our 43 uniforms were delivered before promised and in a quality that was way beyond original expectations. The delivery process was seamless with delivery to my door and no unexpected charges or surprises. The price quoted was the price delivered.

I am more than pleased with the quality and price of our uniforms but the key element to our most positive experience with ProBall has been the service. ProBall and its staff made it seem as if they were located next door. I recommend ProBall most highly.